Useful information about your day trip
Q: Which tour would you recommend me ?
A: We would recommend the Bohemian Switzerland from Prague tour to anybody who is used to hike and loves outdoors and nature. In case you have children with you, or you prefer an easy going day with astonishing views, book the Easy tour with Bastei. For all the time - restricted travellers we would recommend booking the Airplane tour giving a great overview of the national park in short time.
Q: What is the weather in the national park like ?
A: The Bohemian Switzerland national park lies in a low altitude. Its landscape will remind you of mountains but we will walk in altitudes around 300-400 metres above the sea level. Therefore the climate is not wild and is similar to climate in Prague. However you can expect it to be some 2-3 degrees Celsius cooler. This helps in summer when the heats in Prague are balanced by plaesant climate in the national park and in winter when if there is no snow in Prague, chances are there will be some snow in the national park. Just enough of it to add that special sensation into a winter hike.
Q: How should I dress for the tour ?
A: The only single important thing is to wear comfortable hiking boots or sport shoes suitable for forest walk. The ground is uneven and high heels or such are a no go for the trip. City sneakers are suitable in summer months, in winter you will need closed shoes or boots. Beside this, you may want to pack sunglasses and a sun cream, along with shorts for hot summer days - while in winter, pack an extra layer, gloves and a cap for your hike as it can be chilly. You need no special gear or such.
Q: Can I pay by credit card ?
A: We will launch credit card payments by the end of 2017 due to a changing legislation. So far we kindly ask you to pay in cash, directly to the tour guide after the tour ends. We accept USD, EUR and GBP. Thank you. PayPal is another option available.
Q: What is the cancellation and refund policy ?
A: We do not require any payments in advance for bookings up to three guests. Just book your tour, we will secure you a date and then it's up to you to show up in the morning :) No deposit, no booking fees. Simple and convenient for you.
For larger group reservations (4+ guests) a 30% deposit is required to secure your booking.
Q: What kind of information do you need from us so we can book the tour ?
A: Just your name, your travel date, address or name of your hotel and a mobile phone so we can call in case of emergency situation. That is all you need to book the tour. We require no deposit payments or such.
Q: How large will be the group for my tour ?
A: This depends day by day and you can always email us to check on current situation. Summer is the season's peak and usually we travel with 4 and more guests for the tour. Our maximum is 8 people per the van so you can still enjoy the day a lot. In winter months it is likely you may have a private tour for two or we can take you out even if you are single traveler only.
Q: Is the Pravcicka Gate accessible by car ?
A: No, this is a natural monument and you have to hike 3 KM (2 miles) up the hill to reach it. Your reward will be unique views. In case you do not feel up for walking, look for Easy Tour with Bastei as the Bastei site is equally beautifull, with more visitors, but accessible by car with very little walking.
Q: Do you do multi-day tours as well ?
A: Yes, we can help you arrange this. We have a good partner hotel and plenty of tips where to go in Bohemian Switzerland and surroundings. Famillies often inquire us for 2- or 3- day tours. We will plan customized itinerary fitting your needs using our deep knowledge of the area. Just contact us for your own tailored offer !
Q: Can you provide me with vegetarian lunch?
A: Of course. We are able to accommodate all your specific dietary requirements such as vegetarian, vegan, gluten-free, or no pork. Just let us know.
Q: Can I go on the dinghy ride in winter?
A: The dinghy boat rides through the Gorges of the River Kamenice are available only from April to October. We have a beautiful scenic destination prepared for you through the course of winter months.
Q: How long does the transfer from Prague take? Will I get thirsty?
A: The transfer from Prague usually lasts about 1,5 - 2 hours. We keep your comfort in mind, and each guest receives a fresh snack package and water when we pick you up. We also make short stops through the ride to accommodate your other needs.
Q: We would like to go as family. Do you offer tours that are kids-friendly?
A: Our Easy tour with boats and Bastei, which operates during summer season, is actually quite easy for children, as the walking distance is up to 6 KM in total on easy trails. In winter season we recommend you our Narnia tour. Kids will love it and it's fairly easy to do. Our cars can be fitted with children's seats as well, for safer transfer.
Q: We want to visit the Pravcicka Gate with our children, but your Bohemian Switzerland from Prague tour seems long. Is there any other option available?
A1: If you decide to show your children the famous Pravcicka Gate monument the tour route can be easily shortened. However it does include about 4-5 KM of mid-challenging hiking ( about 2 - 2,5 hours ), as that is the only way to reach the monument site. In case you become concerned about matching your pace to the other guests', it is easy to book a private tour with us and manage your pace freely, while still getting our services all-inclusive.
Q: We would like to do your tour with our 2 year old child. Is this possible?
A: Yes, this is possible for our Easy tour with boats and Bastei. There are baby rooms along the transport route, and our minivan has enough storage space for your stroller, if you want to bring one. The tour itself can be done rather with baby carrier, as the stroller cannot make all the parts with stairs and on forest paths, and would need to be carried over.
Q: Do children also pay full price for your tours?
A: Not at all. For the youngest (0 - 5 years) we offer 80 % discount of the standard tour rate. Kids between 6 - 14 years get 50 % discount.