Frequently Asked Questions - Tour Information

Tour Recommendations

Which tour would you recommend for me?

For outdoor enthusiasts and seasoned hikers, our Hikers' TOP 3 Highlights tour is ideal, offering a comprehensive nature experience. If you're traveling with children (who must be 5 years or older) or prefer a leisurely day with breathtaking views, our THE EASY TOUR is the perfect choice.

Preparing for your tour

What is the weather like in the national park?

The Bohemian Switzerland National Park, situated at a low altitude (300-400 meters above sea level), shares a similar climate with Prague but tends to be 2-3°C cooler. This makes it a refreshing escape during summer and a scenic winter wonderland with potential snowfall.

How should I dress for the tour?

Comfortable hiking boots or sport shoes are essential for navigating the uneven terrain. In summer, city sneakers, sunglasses, sun cream, and shorts are suitable. For winter, pack an extra layer, gloves, and a cap to stay warm. No special gear is required.

booking & payments

Can I pay by credit card?

Yes, we accept Visa, MasterCard, and American Express. If you've booked your tour but are running into issue with the payment going through, then it could be that our payment gateway, GlobalPayments, is having an issue with a "specialty card". If possible, please don't use any business, special, or virtual card for a better chance of payment success.

What is the cancellation and refund policy?

Our policy is flexible: You can cancel for free up to 24 hours before your scheduled tour for a full refund.

Cancellations made within 24 hours of the tour will not be refunded.

To cancel or modify your booking, please contact us at through our Contact Us page. Refunds are typically processed within 5–10 business days.

Group Sizes & Tour Customization

How large will my tour group be?

Group sizes vary, especially during peak summer when we travel with 7 guests per van. In winter, you might enjoy a more private experience, as the park is less crowded. We even offer tours for single travelers.

Do you offer multi-day tours?

Yes, we can arrange multi-day tours tailored to your preferences. We partner with local hotels and can create a custom itinerary to explore Bohemian Switzerland and its surroundings. Contact us for a personalized offer.

Food and Dietary Preferences

Can you provide vegetarian or vegan lunch options?

While vegetarian/vegan options are limited in the national park, our guides will take you to a cozy Czech restaurant offering a few delicious choices. We can happily accommodate dietary preferences and allergies if informed in advance.

travel logistics

How long does the transfer from Prague take?

The transfer typically takes 1.5 to 2 hours. We ensure your comfort with a snack pack and a bottle of water, plus short stops along the way.

Family-Friendly Tours

Are your tours family-friendly?

Yes, our THE EASY TOUR is perfect for families, with up to 6 km of easy walking trails. In winter, our Narnia Tour is a hit with kids. We provide car seats for safe transfers. However, due to the nature of the terrain (such as uneven paths and rock towers without railings), children must be at least 5 years old for everyone's safety and enjoyment.

What are the age limits for children?

For the safety of all our guests, the youngest age we can accommodate on our regular group tours is 5 years old. If you have younger children, we’re happy to suggest a private tour option, where we can adjust the itinerary to better suit your family's needs.

Do children pay full price for your tours?

No, children up to 12 years old receive a 30% discount, paying only 70% of the standard tour rate.

FAQs