Frequently Asked Questions - Tour Information

Question 1

Which tour would you recommend for me?

Accepted Answer

For seasoned hikers, we recommend the Hikers' TOP 3 Highlights tour. For those preferring a more leisurely pace, THE EASY TOUR is ideal. We also offer Custom Private Tours for fully personalized experiences.

Question 2

I'm a solo traveler. Can I book one of your tours?

Accepted Answer

Yes, solo travelers are welcome. Our small-group tours are a great way to meet new people while traveling.

Question 3

Which tours and sites are running in the winter?

Accepted Answer

Our main winter tours are: Narnia & Bastei Tour with Hot Wine, Pravcicka Gate & Bastei in Winter, The Lanterns of Narnia, and the Custom Private Winter Tour.

Question 4

How difficult are your hikes?

Accepted Answer

The Easy Tour is a leisurely tour suitable for most fitness levels. The Hikers' Top 3 Highlights Tour is more challenging. Narnia & Bastei Tour with Hot Wine suits most fitness levels. Pravcicka Gate & Bastei in Winter requires relatively good shape. The Lanterns of Narnia is suitable for first-time hikers with basic fitness.

Question 5

Can I join the tours if I have limited mobility or I'm pregnant?

Accepted Answer

Our tours involve walking on uneven forest trails and climbing several sets of stairs. If you have limited mobility or are pregnant, please carefully consider your condition and consult your doctor if needed before booking.

Question 6

What is the weather like in the national park?

Accepted Answer

In summer, the park offers a refreshing escape with cooler forest temperatures. In winter, it transforms into a scenic snowy landscape, but conditions can be cold and changeable, so warm clothing is essential.

Question 7

How should I dress for the tour?

Accepted Answer

Wear comfortable sports or hiking shoes rather than city sneakers, and bring extra layers for changing weather conditions. In winter, we recommend warm, waterproof clothing, hat and gloves.

Question 8

Can I store my suitcase in the van?

Accepted Answer

Yes, this is usually possible with prior notice. Please contact our support team at least 24 hours before departure so we can arrange a van with enough storage space.

Question 9

Can I bring my dog or use a drone?

Accepted Answer

Dogs are not permitted on our tours. Drones are generally not allowed due to national park regulations.

Question 10

Can I pay by credit card?

Accepted Answer

Yes, you can pay online by credit card. We accept Visa, Mastercard and American Express.

Question 11

I tried to pay but my payment isn't going through.

Accepted Answer

If your payment is not going through, please contact us via email or through our contact form and we will help you complete your booking.

Question 12

What is the cancellation and refund policy?

Accepted Answer

You can cancel for free up to 24 hours before the tour start time and receive a full refund. Cancellations made within 24 hours of the tour start are non-refundable.

Question 13

Is Bohemian Switzerland and Saxon Switzerland in Switzerland?

Accepted Answer

No. Bohemian Switzerland National Park is located in the Czech Republic and Saxon Switzerland National Park is located in Germany.

Question 14

Where did Bohemian Switzerland and Saxon Switzerland get their names?

Accepted Answer

The regions were named by Swiss painters who were reminded of their homeland by the dramatic sandstone landscapes. You can read the full story on our blog.

Question 15

Why should I book a tour with Northern Hikes?

Accepted Answer

Northern Hikes has been guiding guests in Bohemian and Saxon Switzerland since 2014, focuses on small groups, and is a winner of the 2025 Viator Experience Award.

Question 16

What languages are the tours in?

Accepted Answer

All Northern Hikes tours are conducted in English by our fluent local guides.

Question 17

Is everything really included in the price? Are there any hidden fees?

Accepted Answer

Yes, everything stated in the tour description is included, including hotel pickup from Prague. You may only want to bring extra money for souvenirs or personal purchases.

Question 18

How large will my tour group be?

Accepted Answer

Our shared tours run in small groups with a maximum of 7 guests. In summer, tours are often fully booked. In winter, tours can feel more private, as the park is quieter. We also welcome solo travelers.

Question 19

Do you offer multi-day tours?

Accepted Answer

Yes, we offer private options including tailored multi-day tours. Contact us for a custom itinerary.

Question 20

Can you provide vegetarian or vegan lunch options?

Accepted Answer

Yes, we can provide vegetarian and vegan options. Please let us know your dietary preference when booking.

Question 21

Can you cater to those on a gluten free diet?

Accepted Answer

Yes, gluten free diets can usually be accommodated. Please inform us in advance so we can prepare suitable options.

Question 22

Other dietary requirements

Accepted Answer

We are happy to accommodate most dietary preferences and allergies if informed in advance. Just add a note when booking or contact us.

Question 23

How long does the transfer from Prague take?

Accepted Answer

The transfer from Prague to the national park area usually takes 1.5 to 2 hours each way, depending on traffic and weather.

Question 24

Do I need my passport for the Saxon Switzerland stops?

Accepted Answer

Yes, you should bring your passport for tours that include Saxon Switzerland in Germany.

Question 25

Are your tours family-friendly?

Accepted Answer

Yes, several of our tours are family-friendly, especially THE EASY TOUR and the Narnia & Bastei Tour. For very young children, we recommend private tours.

Question 26

What are the age limits for children?

Accepted Answer

Children must be at least 5 years old to join our shared tours. For younger children, we suggest booking a private tour so we can tailor the day to your family.

Question 27

Do children pay full price for your tours?

Accepted Answer

No, children receive a 30% discount on the standard tour price.

FAQs

Tour Recommendations

Preparing for your tour

booking, payments AND CANCELLATION

about Bohemian Switzerland
and Saxon Switzerland

Booking with Northern Hikes

Group Sizes & Tour Customization

Food and Dietary Preferences

travel logistics

Family-Friendly Tours

FAQs

Tour Recommendations

Which tour would you recommend for me?

I’m a solo traveler. Can I book one of your tours?

Which tours and sites are running in the winter?

Preparing for your tour

How difficult are your hikes?

Can I join the tours if I have limited mobility or I’m pregnant?

What is the weather like in the national park?

How should I dress for the tour?

Can I store my suitcase in the van?

Can I bring my dog or use a drone?

booking, payments AND CANCELLATION

Can I pay by credit card?

I tried to pay but my payment isn’t going through.

What is the cancellation and refund policy?

about Bohemian Switzerland and Saxon Switzerland

Is Bohemian Switzerland and Saxon Switzerland in Switzerland?

Where did Bohemian Switzerland and Saxon Switzerland get their names?

What is the cancellation and refund policy?

Booking with Northern Hikes

Why should I book a tour with Northern Hikes?

Who leads the Northern Hikes tours?

What languages are the tours in?

Is everything really included in the price? Are there any hidden fees?

Group Sizes & Tour Customization

How large will my tour group be?

Do you offer multi-day tours?

Food and Dietary Preferences

Can you provide vegetarian or vegan lunch options?

Can you cater to those on a gluten free diet?

Other Dietary Requirements

travel logistics

How long does the transfer from Prague take?

Do I need my passport for the Saxon Switzerland stops?

Family-Friendly Tours

Are your tours family-friendly?

What are the age limits for children?

Do children pay full price for your tours?

about Bohemian Switzerland
and Saxon Switzerland